Questions and answers.

NexusFleet is an AI operations and automation SaaS platform that enables businesses to deploy intelligent AI agents across multiple channels. It combines WhatsApp automation, multi-model AI intelligence (Claude, GPT, Gemini, LLaMA, and more), CRM integration, automated lead qualification, and booking automation into a single unified platform.

Choose a subscription plan, pay the one-time activation fee, and our onboarding team will guide you through the setup. This includes connecting your WhatsApp Business API, configuring your AI agents, integrating your existing CRM, and customizing automation workflows.

The one-time activation fee of €350 covers your complete onboarding and initial configuration. This includes dedicated setup support, WhatsApp Business API provisioning, AI agent training and customization for your business, CRM integration, workflow template configuration, and a personalized walkthrough session to ensure everything is running smoothly before you go live.

No. NexusFleet is designed for business operators, not developers. The platform features a visual dashboard where you can manage agents, view conversations, track leads, and adjust automation rules without writing a single line of code. The onboarding team handles all the technical setup on your behalf.

Most businesses are fully operational within 24 to 48 hours after signing up. The activation process includes account provisioning, WhatsApp number verification, AI agent configuration, and a live testing phase. More complex custom integrations may take up to one week.

We accept all major credit and debit cards (Visa, Mastercard, American Express), SEPA direct debit for European clients, and bank transfers for annual billing arrangements. All payments are processed securely through Stripe.

Yes. NexusFleet subscriptions are month-to-month with no long-term contracts or commitments. You can cancel at any time from your dashboard, and your access will remain active until the end of your current billing cycle. The one-time activation fee is non-refundable as it covers the setup and onboarding services already provided.

You can upgrade your plan at any time and the change takes effect immediately, with a prorated charge for the remainder of your billing cycle. Downgrades take effect at the start of your next billing cycle.

We do not offer a self-service free trial. We provide personalized live demos where our team walks you through the platform using real scenarios relevant to your business. Request a demo and we will get back to you within 24 hours.

NexusFleet integrates with multiple frontier AI models, including Anthropic Claude, OpenAI GPT, Google Gemini, and Meta LLaMA. Each model can be assigned to different agents based on the task at hand. The platform automatically selects the optimal model or lets you configure preferences per workflow.

NexusFleet connects to the official WhatsApp Business API. Once connected, AI agents can automatically respond to incoming messages, qualify leads through conversation, schedule appointments, send follow-ups, share media and documents, and route complex inquiries to your team. All conversations are logged and accessible in your dashboard.

Yes. NexusFleet supports CRM integrations and custom integrations through our API and webhook system. Qualified leads, conversation transcripts, and customer data can be synced automatically to your CRM. Our onboarding team will help configure the integration during your initial setup.

NexusFleet AI agents engage incoming leads in natural conversation, asking qualifying questions based on your custom criteria (budget, timeline, needs, authority). The system scores each lead in real time and can route high-value prospects to your sales team, schedule calls, or trigger nurture sequences for leads that are not yet ready.

Yes. The platform includes booking automation that integrates with calendar systems. AI agents can check availability, propose time slots, confirm appointments, and send automated reminders within the same WhatsApp conversation. Confirmed appointments sync to your calendar and CRM.

All data is encrypted in transit using TLS and access to your account is protected by secure authentication with role-based access controls. We never share your data with third parties and never use your business data to train AI models.

Conversation data is stored on servers in the EU (Finland). By default, conversation logs are retained for 12 months, but you can customize the retention period from your dashboard settings. You can also delete specific conversations or export your data at any time.

From the NexusFleet dashboard via the built-in support chat, through the contact form, or on WhatsApp. Scale and Dominate plan subscribers also have access to priority support.